The most profitable F&I offices are also the most trusted — because customers see the value.
Are your finance managers…
- Showing the cost savings of financing or leasing compared to paying cash — including the liquidity benefits of keeping money in the customer’s pocket?
- Presenting service contracts with real-world examples of high-dollar repairs customers avoid by having coverage?
- Explaining prepaid maintenance as paying for tomorrow’s work at today’s discounted rates — while increasing resale value?
- Demonstrating how aftermarket protections (paint, fabric, interior) can add thousands to a trade-in years down the road?
When presented this way, F&I isn’t a “hard sell” — it’s a customer protection plan that drives both gross profit and long-term loyalty.
